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How-to

How to track brand mentions in ChatGPT answers

Tracking AI-answer visibility requires more than asking one prompt manually. You need a stable query set, repeatable scans, mention extraction, citation verification, and a way to compare competitors over time.

1. Start with buying-intent prompts

Build prompts that mirror real buyer questions: best tools, alternatives, comparisons, pricing, implementation, migration, and evaluation criteria. GeoBeam starts each concierge audit with a 20-query prompt set for one SaaS brand.

2. Capture raw answers and citations

Store the answer text, provider request ID, model, latency, estimated cost, and cited URLs. This makes the metric explainable and lets teams re-parse answers when extraction logic improves.

3. Parse brands and competitors

GeoBeam extracts the tracked brand, competitors, matched text, position, confidence, and evidence snippet. Mention rate is counted by distinct answers so it cannot exceed 100%.

4. Verify cited URLs

AI answers often cite pages that move, redirect, or fail. GeoBeam normalizes citation URLs and checks whether they resolve before using them as evidence for weekly GEO suggestions.